Why did LVECU launch a new website?
We launched our new website to offer a more modern, user-friendly experience with improved navigation and easier access to services. Our goal is to help you quickly find important information, manage your accounts, apply for loans, and access member services more efficiently.
How do I navigate the new website?
There are two navigation bars at the top, categorizing key information. You can also click on the search icon to quickly find specific information.
What changes have been made to the website?
Key improvements include:
Top navigation bar: Quick access to frequently used features like scheduling appointments, viewing rates, paying loans/VISAs, and contact info.
Drop-down menus: Located in the upper right-hand corner for easy access to loan and membership applications, as well as logging into e-Tran Online Banking.
Simplified secondary navigation: Easily find information on accounts, loans, services, educational resources, and credit union details.
Newsletters: Our quarterly newsletters are now available under the “Newsletter” category on our blog page, which you can find under the “Resources” tab.
Social media: Access our Facebook and LinkedIn pages via icons at the bottom of the website.
What new features have been added to the website?
We’ve added several exciting new features to enhance your experience:
Featured Rates: Our homepage now includes “Today’s Featured Rates,” showcasing the most up-to-date rates for popular loans and accounts.
Member Testimonials: Read reviews from valued members on our homepage.
Blog: We’ve launched a blog with topics such as “Scam of the Month,” youth program information, and quarterly newsletters. Find it under the “Resources” tab at the top of the site or the Featured Blogs section at the bottom of our homepage.
Internal Pages: These pages now feature a quick navigation menu on the left side, rate tables for quick reference, and a common questions section, when applicable. Additional resources are also available at the bottom of many pages to assist with your search.
How do I access e-Tran Online Banking on the new website?
Click the “Login” button in the top right corner of the homepage. A drop-down menu will appear, prompting you to enter your existing credentials to log into your account.
How can I get help if I need assistance with the new website?
If you need assistance with navigating the new website or encounter any issues, please use the chat box located in the lower right corner of our site.